"Service." The clue to my aspirations for our Thame Cars Service Department is in its name, and is at the forefront of my mind all the time when I think about the range of services Thame cars offer.
At Thame Cars we want to be the dependable dealership who is always there to look after you throughout your car ownership journey. Our aim is to make your experience simple, safe, convenient and happy. So how do we do it?
Good Value
We understand that mechanical problems can happen at unexpected times, and can be an inconvenient and expensive affair. It's also essential to keep up with routine maintenance such as servicing, MOTs and tyres. We are determined to provide an affordable service, using good quality parts to make sure that your car is reliable. A well-maintained car breaks down less and costs less in repairs over its lifetime. We promise not to add any extras you don't need and there are no hidden costs, so the price you see will be the price you pay.
All-Round Good Service
At Thame Cars we've thought long and hard about how to translate our customers' experience of buying a car from us into an all-round experience of our Service team too. We do it by making it convenient and hassle-free. You can book your service online or by ringing us, however best suits you. We can provide you with a loan car to keep you on the road, drop you off back at home or work and pick you up later, or even collect your car and drop it off when it's ready. Or if you want to wait with us, we offer a comfortable seating area with a TV, free WiFi and a fantastic coffee machine (if we say so ourselves!) to give you an opportunity to take some time out while we look after your car. We'll also wash and vacuum your car for you to give you that new car feeling when you hit the road again. Hopefully we've thought of everything, but we're always keen for feedback if that extra little something can add sparkle to our service. Don't just take our word for our good service though, do have a look at our TrustPilot reviews to see what our customers say: https://www.trustpilot.com/review/thameservicestation.co.uk, we do value this feedback and try to make improvements based on customer feedback.
Specialist Knowledge
We service every make and model We don't just stick to Ford and Vauxhall though - at Thame our services extend to all makes of car and our expert technicians can turn their hand to anything. No matter what you need, we can do it, from routine servicing or an MOT, to tyre replacement and wheel alignment. Our technicians are highly trained, with access to the best tools for the job, and the latest diagnostic software to help us understand what's going on under the bonnet. We'll talk to you in normal language without blinding you with science, so you'll know exactly what's going on. We're quite confident that you can trust us with your pride and joy. You can find a full list of our services here: http://www.thameservicestation.co.uk/service-mot/.
If we were summed up in one word it would be "care". If we could pick two words, it would be "care" and "surety". We'll always treat our customers and their cars with care respect. We provide surety by being transparent, promising an outcome, and delivering it. We're very happy to offer advice if you need it, so if we can be of assistance, do get in touch next time for anything even if it’s just a free vehicle health check we’ll be happy to help.
